New Jersey Family Care (NJFC)

Procedures on waiving the Student Health Insurance Plan with New Jersey Family Care (NJFC)

There are several steps to follow with the process of using New Jersey Family Care (NJFC) to waive the Student Insurance Plan at Rutgers University each semester. If you have applied recently or intend to apply soon for NJFC, please be aware of the Rutgers Student Health Insurance waiver deadline and the NJFC application processing time. Open enrollment ends for: Fall 2016--September 16, 2016; Spring 2017--February 3, 2017. We cannot extend the waiver deadline date for the Rutgers Student Health insurance.

If you have your NJFC health insurance card, go to www.universityhealthplans.com before the deadline to complete the waiver form.

Visit www.njfamilycare.org to verify the application procedures and timeline. We were informed by NJFC that the process takes at least 45–60 days after submitting an application. If your application was not approved before the deadline and you do not have other coverage, you will be automatically enrolled after the deadline and will be responsible for the nonrefundable premium. Apply early to NJFC to get enrolled and meet the waiver deadline for the Rutgers Student Health Insurance!

Once you have completed your application with NJFC you will receive a letter from them thanking you for your application and that they have received your information. During the application review, NJFC might contact you for additional information. You should respond as soon as possible to these requests to keep your application moving through the process. NJFC will send you a final letter stating your eligibility and effective date of coverage. The effective date of coverage must show September 1, xxxx to be eligible to waive for the Fall semester, and February 1, xxxx for the Spring semester.

If you received your final letter, you may send a copy with your RU ID number before the deadline date to insure@rutgers.edu, so your waiver can be processed manually by the Student Health Insurance Office within 3 business days. Once your waiver has been approved, you will receive a confirmation number from University Health Plans (UHP) to your Rutgers email address. If you did not receive a confirmation number after 3 business days, contact UHP directly at 800-437-6448. Please allow 4 business days after you receive the confirmation number for the premium to be removed from the term bill.

If you used the NJFC final letter to waive for one semester, then you must waive online for all subsequent semesters using your health insurance information from the NJFC card. You must waive or enroll each semester before the deadline at www.universityhealthplans.com.

All correspondence to our office regarding the above procedures must be via email to insure@rutgers.edu and not by phone. Allow time for processing.